This Cancellation Policy applies to all payments made through the Swastik Kunj Apartment online payment portal. By using our platform, you agree to the terms outlined below.
Maintenance charges are non-cancellable and non-refundable once paid.
Payments made in error (such as duplicate transactions or excess amount) may be eligible for cancellation or refund upon written request and valid proof.
For bookings made for community halls or other common facilities:
Community hall With A/C - 7500
Community hall without A/C – 5500
Cancellations made 48 hours prior to the scheduled booking time are eligible for full refund.
Cancellations made within 48 hours of the event are non-refundable.
No-shows will not be eligible for any refund.
To request cancellation or refund:
Email the Management Committee at [Insert Email Address] with:
Transaction ID
Payment Date and Amount
Reason for Cancellation
Valid requests will be reviewed and responded to within 7 working days.
Approved refunds will be processed within 15 working days.
The refund will be made to the original mode of payment only.
The society is not responsible for delays caused by banks or payment gateways.
Any disputes regarding payments, cancellations, or refunds should be reported to the Management Committee within 7 days of the transaction date.
Note: The Swastik Kunj Apartment Management Committee reserves the right to amend this policy at any time. All changes will be updated on the official portal.